An active service plan is required for each camera. Service plans must usually be renewed annually.
VIAAS service requires a broadband Internet connection with a recommended minimum of 1.5Mbps upstream bandwidth, and a compatible camera.
Customers are welcome to try the 14-day free trial, which is applied automatically to every camera added to the VIAAS service. No pre-payment and no cancellation required! Just follow the installation instructions and you can get your cameras online in minutes. If you are unsatisfied with the service, or not ready to purchase a plan, simply factory reset the camera and let the trial period expire.
To learn more about purchasing options, call +1 888 606 7461 or email sales@viaas.com.
Available Service Plans
| Live View | Local+ | Deluxe | Premium | Professional | |
|---|---|---|---|---|---|
| Max video resolution | 720p | 5MP1 | 720p | 1080p1 | 4K1 |
| Video storage (days) | None | Up to 30 on SD Card2 | 7 Cloud + Up to 30 on SD Card2 | 30 Cloud (60 and 90 available) | 30 Cloud (60, 90 and custom available) |
| Max number of cameras | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Max number of locations | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Number of user logins | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Mobile device access | |||||
| Surveillance operations screen | |||||
| Multi-location management platform | |||||
| Motion detection | |||||
| Motion and activity alerts | |||||
| Motion timeline view | |||||
| Audio recording3 | |||||
| Role-based access | |||||
| Saved event storage4 | None | Download Only | Download Only | 2GB Cloud + Download | 2GB Cloud + Download |
| Yearly MSRP per camera | $39 | $99 | $139 | $239 | $299 |
Additional features supported by Wisenet cameras:
- More analytics, including line crossing, enter/exit, appear/disappear and tamper detection.
- Alarm input and output.
- Scheduled recording.
- More configurable security options.
NOTES:
1 Legacy cameras maximum resolution limited to 720p (Local+, Premium) or 1080p (Professional).
2 Video storage on camera SD card limited to the lesser of 30 days or size of SD card.
3 Requires an audio capable camera and may require a user supplied external microphone.
4 Long-term Cloud storage is per camera service plan, aggregated among all cameras in the account.